If you have any additional requirements, or would like to purchase travel insurance etc, please call us after you have booked your journey, on 0870 24 24 777 (UK) 01 407 34 34 (ROI), between the following hours: 08.00 - 20.30 Daily

The FAQ Database contains the most commonly encountered issues when using this web site. The information is updated regularly from your feedback so if you cannot find your answer don’t forget to let us know by filling in the feedback link.

All queries will be dealt with promptly and where relevant added to the frequently asked questions.

Questions are categorised by the topics listed below, please select your topic:
 
Topic
   
QUESTION ANSWER
Do I need a passport to enter Republic of Ireland from Great Britain? No you don't although it is advisable to have some form of identification (i.e. drivers licence).
What is the situation regarding disabled facilities? Vessels on the Dublin-Liverpool route do not have on board lifts and therefore may be unsuitable for disabled or infirm passengers.
Do senior citizens and students qualify for any discount? Yes, discounted fares are available for senior citizens on the Larne-Cairnryan and LarneTroon routes on production of proof of entitlement for over 60's and production of a valid ISIC card for students.
Will I need a passport if travelling on a P&O Irish Sea route?

A full 10 year passport, valic beyond the date of your return, is required for all trips to Europe.
Does the online Quotation and Booking systems support Quayawards? Yes, Quay awards can be collected online. Simply click on the Quay Awards button and enter your membership number and pin number. If you have any queries regarding your numbers please call 0870 24 24 707
 
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