10. Safety and Security
 
(i) You must pay attention to and comply with all regulations and notices relating to the safety and security of our ship, her crew and passengers, the terminal facilities and to immigration requirements and regulations. For these reasons, you must be prepared to allow on request a search of your person, vehicle or luggage by any authorised person and to answer any questions. If you do not agree to any such request, you may not be allowed to board the ship; in that event, we will refund your money but we shall otherwise have no other liability to you.
(ii) You are expected at all times to conduct yourself in a manner, which respects the health, comfort and safety of all other persons on board. You are also expected to comply with any reasonable request made by a member of our staff. If you do not, or if in our opinion your conduct is likely to give cause for concern, we reserve the right to refuse to allow you to embark or require that you disembark and/or leave the terminal facilities. Under such circumstances we will not refund any money that you have paid for the relevant journey and shall have no liability to you as a result of the cancellation of your travel.
(iii) 1000 cartridges of UN Class 1.4 S may be carried per vehicle, provided that they are still in the original manufacturer’s packaging. Cartridges are not permitted on any fast craft. Unless we give you prior written permission (which shall always be at our sole discretion), you may not bring with you any other firearms or other weapons of any nature or substances of an explosive or hazardous nature. You may carry inflammable substances only in limited quantities and in accordance with our instructions and permission.
(iv) Access to the vehicle deck is forbidden during the crossing. It is therefore important that you take everything you need on the passenger decks with you - especially your car keys, boarding card and passports.
(v) Lock your car and leave in gear with the handbrake on. All car alarms must be switched off and disabled when parked on the vehicle deck. Cars powered by LPG should have tanks switched off when on vehicle decks. Do not carry fuel cans on board - full or empty. Do not overfill your tank.
(vi) Motorcycles should be secured by their owners to their own satisfaction, using the materials provided by on-board staff.
(vii) You must switch off any coach heaters powered by diesel fuel or liquid petroleum gas when on vehicle decks.
(viii) On Short Sea, Western Channel and North Sea routes, gas with a weight of up to 47kg (excluding the weight of the gas receptacle) may be carried. On Irish Sea routes, up to 3 gas cylinders of no more than 25lb/11.2kg may be carried. All cylinders must be adequately secured against movement of the ship with the supply shut off at the cylinders during the voyage. Leaking and inadequately secured or connected cylinders will be refused shipment. Any gas cylinders to be carried must be declared at the time of booking. Partially full or empty cylinders will be treated as if they are full. A maximum of 6 cylinders of medical oxygen for personal use may be carried, provided a letter from the user’s doctor is provided stating that they require medical oxygen
(ix) If you leave any of your property with us after your journey, we may sell it after a reasonable period of time.
(x) If, for any reason (other than fault on our part), you, your luggage and/or your vehicle are not disembarked at the end of your journey, you and/or they may be returned at our discretion to the port of departure, or taken to another port and we will be entitled to charge you the appropriate fare.
(xi) Parents/Guardians/Group Leaders should not permit children to run around the ship or use lifts if unaccompanied.
(xii) The children’s play areas are closed on all overnight crossings and in adverse weather. Opening times are available from our onboard Reception. Supervision of children is not provided in the children’s play areas. Parents are required to supervise their children at all times.
(xiii) Whilst every effort is made to maintain the integrity of all food served onboard, we regret that due to the complexity of our operations, we are unable to guarantee that any food will be free of food allergens.
   
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