| (i) |
The following definitions apply to the Terms of Business.
“Irish Sea routes” means sailings between Larne and Cairnryan/Troon and Liverpool/Dublin or any other routes that may be operated by us across or
around the Irish Sea.
“North Sea routes” means sailings between Hull and Rotterdam/Zeebrugge or any other routes that
may be operated by us across or around the North Sea.
“Short Sea routes” means sailings between Dover and Calais or any other routes operated by us
across or around the English Channel.
“Western Channel routes” means sailings between Portsmouth and Bilbao and any other routes
operated by us across or around the Western Channel.
“Restricted Duration” means bookings where your outward and return journeys must be completed
within a given period of time.
“Total Fare” means the full price paid excluding any amounts for rail or road travel booked through us.
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| (ii) |
Your contract is with either |
| |
| (a) |
P&O Short Sea Ferries, if you are sailing on a Short Sea route; |
| (b) |
P&O European Ferries (Irish Sea) Limited, if you are sailing on an Irish Sea route; |
| (c) |
P&O North Sea Ferries, if you are sailing on a North Sea route; or |
| (d) |
P&O European Ferries (Portsmouth) Limited, if you are sailing on a Western Channel route. |
| |
References to “we”, “us” and “our” are to the relevant company (trading as P&O Ferries or P&O
Irish Sea, as applicable), including where appropriate our employees, agents, independent
contractors, sub-contractors (including stevedores) and port authorities who shall all have the benefit
of the defences and limitations provided by these Terms of Business. |
|
| (iii) |
Your contract with us shall take effect from the time that we confirm your booking with us by way of your booking reference. Bookings are not transferable. |
| (iv) |
By making a booking with us, you accept that these Terms of Business apply both to you and to all persons on whose behalf your booking is also made and you thereby confirm that you have the necessary authority of such persons to do so on their behalf. |
| (v) |
Your contract is governed by these Terms of Business and by all legislation compulsorily applicable, including the Athens Convention 1974 governing carriage of passengers and their luggage by sea. |
| (vi) |
In some circumstances (see clause 5(ii) below) it may be necessary for you to travel with another carrier. In those circumstances, these Terms of Business will still apply. |
| (vii) |
Where you travel with us on a booking made with another carrier, then our Terms of Business will apply. |
| (viii) |
Your contract with us is governed by English law and the English courts shall have nonexclusive jurisdiction over any dispute with us. |
| (ix) |
Where your booking includes travel by road or rail, then that part of your journey will be subject to any relevant terms and conditions of the particular carrier concerned and to applicable international conventions. Further details can be obtained on request from the relevant operator. |
| (x) |
All products and services described in our brochures, whether in printed or electronic form are subject to availability at the time of booking. Sailing schedules and vessel disposition are subject to change. Sailings may be restricted over Christmas and New Year. |
| (xi) |
On board facilities may vary depending on route, vessel, dates and times of travel. |
| (xii) |
From time to time, in particular but not restricted to special offers, other terms and conditions will be applicable. These will be deemed to form part of these Terms of Business. |
| (xiii) |
For security reasons, enquiries or modifications in respect of your booking will only be dealt with upon completion of security questions. |
| (xiv) |
Travel confirmations and information regarding service disruptions may be sent to the e mail and/
or SMS address that you have provided us with. |