| (i) |
Travel is valid only for the departure dates and times declared at the time of booking unless otherwise expressly stated. |
| (ii) |
We will seek to provide you, your luggage and vehicle with the journey as booked although ferries, sailing times/dates and destinations may be affected by weather conditions, port closures, industrial disputes or changed by other operational requirements. We will try to arrange a suitable alternative ferry crossing if by reason of operational requirements we cannot provide the anticipated service within a reasonable time of your scheduled sailing. We will refund the Total Fare if we cannot arrange a suitable alternative journey or if you do not wish to take any alternative journey offered by us. |
| (iii) |
Unless otherwise stated all cross-route, crosstariff and cross-year return bookings are charged at half the sum of the two appropriate return fares. |
| (iv) |
Where fares of a Restricted Duration are offered they are valid for the appropriate number of days from the day of arrival at your destination port to the day of your return journey. Cross-route bookings of a specific duration will only apply where such fares are available on both of the routes. Any variation of this will be included in the appropriate promotional material. |
| (v) |
Trailers and caravans included on only one leg of a return booking will be charged the appropriate single fare. |
| (vi) |
All bookings of Restricted Duration are only valid where the outward and return journeys are completed within the specified period of time, with the same vehicle and passengers and using the same operator. If you fail to travel on one part of your booking then we may charge you a supplement. That supplement will be the difference between the amount you have paid and the price for the standard single fare appropriate to the sailing used. This payment will be collected using the credit card details provided when paying for the original booking. |
| (vii) |
If you travel on a booking purchased at a price lower than that chargeable for a particular sailing, we may charge you the difference between the price you have paid and the price of that particular sailing, prior to embarkation. |
| (viii) |
We are required by law to record the names, age group and gender of all passengers, together with (for the purposes of an emergency) details of any special care or assistance needs. Failure to provide this information will result in permission to board being refused. You should note that if the required information is not provided earlier than the day of travel, your journey could be subject to delay. |
| (ix) |
Any trailer/vehicle carrying livestock between Cairnryan and Larne will be subject to a £20 (€32) supplement each way. Livestock cannot be carried on fast ferry sailings. |
| (x) |
Only one item of hand luggage is permitted on day trips. |
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